Privacy Policy
Your privacy is important to us.
Our Policy
We are committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information, including phone numbers provided for SMS alerts.
This privacy notice discloses the privacy practices for Swaim Electric Heat and Air Conditioning, Inc. This notice applies solely to information collected by this website or via direct communication, including SMS (text) messaging. It will notify you of the following:
What personally identifiable information is collected from you through the website or SMS, how it is used, and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Site Cookies
We use “cookies” to improve user experience and site performance. A cookie is a small file stored on your device to help us recognize repeat visitors and tailor content to user interests.
Some of our business partners may use cookies on our site (for example, advertisers). The data collected from these cookies is used by our partners to serve you relevant advertisements outside the site. No personally identifiable information is made available to our business partners using these cookies.
Information Collection, Site Cookies, Use, and Sharing
We are the sole owners of the information collected on this site or through our SMS opt-in forms. We only collect information that you voluntarily provide via email, contact form, or text message.
For example, we may collect your phone number when you sign up to receive appointment reminders, alerts, or promotions.
We will not sell or rent your information to anyone. We do not share your personal data with third parties for marketing purposes.
We may use your information to:
Respond to your inquiries
Send appointment reminders or updates
Notify you about promotions, service updates, or company announcements
Improve your experience on our site
We may share your data with service providers as needed to operate our business. For example, we may share your phone number with our text messaging provider to deliver SMS alerts.
- Learn what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take strong precautions to protect your personal information. When you submit sensitive information through our website, your data is encrypted and securely transmitted. You can verify this by checking for “https” in the URL.
Internally, only employees who need the information to perform a specific job (such as billing or customer service) are granted access to personally identifiable information.
SMS Messaging and Opt-Out Instructions
If you opt in to receive SMS alerts from us, you may receive messages related to appointment reminders, service updates, and occasional promotions.
To opt out of receiving text messages, reply STOP at any time.
To receive support, reply HELP or contact us at (336) 904-2413 or info@swaimelectric.com
Your Access to and Control Over Information
You can opt out of future communications from us at any time. You may also:
See what data we have about you
Correct or update your information
Request deletion of your data
Express any concerns about how your information is being used
To do so, click “Unsubscribe” at the bottom of any email or contact us directly at info@swaimelectric.com.
Internally, only employees who need the information to perform a specific job (such as billing or customer service) are granted access to personally identifiable information.
Contact Us
If you have questions or concerns regarding this privacy policy, please contact us:
Email: info@swaimelectric.com
Phone: (336) 904-2413
Text HELP for assistance. This message will route to our customer service team.
