The Swaim Electric Difference
The Swaim Electric Difference
The Swaim Electric difference encompasses a variety of elements that make our HVAC company one of the most trusted in the Climax, North Carolina, area. Our team of technicians, customer service reps, and ownership know what it takes to get the job done right with a positive attitude each and every time we service your residential or commercial HVAC system or whole-home generator.
We are a family-owned and operated business that has been in operation since the 1970s founded by Terry Swaim. Terry grew his business by becoming one of the first contractors to decline a payment system using kickbacks. The work ethic, technical expertise, and integrity of Terry helped jumpstart the Swaim Electric brand into becoming one of the most recognized and trusted in both the residential and commercial HVAC industries.
Have an HVAC unit in need of service, repair, or replacement at your home or office? The experienced and trusted team at Swaim Electric is ready to tackle the project so you can return to living or working in a comfortable environment. When you work with Swaim Electric, you aren’t just getting HVAC repair advice and services: you’re receiving hands-on service experience from a trusted team that sets high standards for itself.
Always Community First
When it comes to individual customer service, the Swaim Electric team is dedicated to providing each customer with the best service possible. However, our dedication to the local community doesn’t stop with the individual customer. We are always putting our community first. We proudly support the communities where our customers, employees, and families live, play, and go to school. We love to support civic organizations, youth sports teams, bike, and running races, Civitan International, and many other amazing organizations in and around Climax, North Carolina.
Upfront and Honest
Combined, our team of technicians has decades of experience repairing, servicing, and replacing HVAC units throughout North Carolina. When you call Swaim Electric for service, or to request an estimate, we will not try to upsell you on products you don’t need. We will take measurements of your home and recommend units for a replacement that will effectively heat and cool your home based on its size and your budget.
We will never give you a quote over the phone for a project as large as installing new ductwork or replacing your HVAC unit. We cannot honestly arrive at a price until we physically see your home or office space. Contractors who provide quotes on the phone without seeing the project space often inflate their pricing. We provide honest, upfront, quotes that will never include hidden fees. If you have any questions about a quote we provide, please don’t hesitate to call our office to speak with one of our customer representatives.
Experience is an important trait to have when working in the HVAC industry. Whether you need your unit repaired, services, or replaced; you can trust the team at Swaim Electric to put its experience to work for you. Experience goes a long way when providing satisfactory work to our customers. We know what tools to bring to the job, what parts are needed, and how long it should take to make the necessary repairs before you can begin using the heat or air again.
Certified Trane Comfort Specialists
To top it all off, the Swaim Electric difference means that you will be working with certified Trane specialists. Our competition likes to tell their customers that they have the most experience working with Trane equipment However, our technicians are Trane Comfort Specialists. We can recommend the right Trane unit for your home or office so you won’t have to worry about setting the right temperature or making sure you have enough blankets on the bed at night.
Open Conversation About Generators
More and more of our customers are asking about backup generators for their homes and offices. With Mother Nature so incredibly unpredictable, and storms seemingly stronger than ever, customers want to keep the power on as much as possible.
Backup generators are a great way to ensure your home or office still has power even when a damaging thunderstorm, winter storm, or other issue knocks out power to the rest of the neighborhood or community. The Swaim Electric difference includes experience working with backup generators. You have a few options when installing a generator, including a whole-home unit that ensures every single room maintains power.
Part of the Swaim Electric experience for customers is our maintenance contract. There’s nothing worse than waking up on a hot and humid summer morning to a steaming home or trying to go to bed on a cold winter night with no heat. The repairs could be costly, into the hundreds or thousands of dollars depending on the underlying issues of the HVAC unit. A maintenance contract can help you avoid those surprising bills.
When you sign a maintenance contract with Swaim Electric you will have a tech from our team monitoring the HVAC system of your home or office. This makes preparing for repairs, replacement, or service much easier since there won’t be any surprises. An added benefit of a maintenance contract is that you can extend the lifespan of the unit with regular service appointments. A maintenance contract can help you avoid any of the following issues with your HVAC unit:
- Obstructed condenser unit
- Clogged filters
- Blocked registers/vents
- Leaky or blocked ducts
- Sluggish fan
- Thermostat issues
- Humidifier non-operational
- Insufficient airflow
- Strange noises from the outdoor unit
- Heat pump blowing cool air in heating mode
- High electric bills
We Can Answer Any HVAC Question
There are HVAC contractors out there who say they can answer any HVAC question but often don’t provide you with enough information to feel comfortable with the answer. The Swaim Electric difference means that you will be satisfied with the answers you receive to all of your HVAC questions posed to our technicians.
Don’t be afraid to message us via the website, call to speak to a customer representative, or fire those questions at our technicians at your next service appointment. We will not be afraid to request more time so we can find the right information instead of answering your question just to answer it.
Read Our Blog For More Resources
If you aren’t ready to call for service, you can read our blog for more information. Part of the Swaim Electric difference is that we produce content that answers a lot of the questions our customers ask us on service calls. You can find answers to questions about air conditioners, furnaces, programmable thermostats, generators, and much more. If you don’t see your question in one of our blog posts, don’t hesitate to speak to one of our technicians at your convenience.