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Home Generator Installations and Service

Generac’s 5-Year Extended Limited Warranty

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Certified Generac Installers

Do You Need Reliable Service for Your HVAC In Winston Salem, NC?

You dig around for some flashlights or candles, hunker down with a book, and if you’re lucky, the power comes back on sooner rather than later, or something like that, right? But what if the power doesn’t come back on?

Without a generator to backup your home in the event of a power outage, you risk losing:

Sure, it’s no big deal if you’re without the TV and the toaster for a few hours (or days). If they have power, maybe you can even stay with friends or family until your power comes back, but what about items like your refrigerator, phones, terrariums or aquariums, and personal medical equipment? Get to know all of the benefits of whole house generators.

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By investing in a Generac generator at best price for your home, you can rest easy knowing that if you lose your main source of power for any reason, Generac has you covered.

Stand-alone generators need to be sized properly, with our Generac installation the system is designed for the electrical service in your home. 

Guaranteed Quality

Generac Certified

Swaim Electric Heating and Air Conditioning is a Generac Certified Service Company, meaning we don’t just install your unit and leave you with the task of finding another company to complete the service and maintenance. We’ll offer you a Generac generator maintenance contract focused on Generac service to ensure your new unit runs smoothly for years to come.

From helping you choose the right product for your home to assisting you in upholding the warranty with a Generac maintenance contract, we’ll be by your side for all of it. At Swaim Electric Heating and Air Conditioning, we’re here for you every step of the way. In fact, we even run special pricing offers and connect you with Generac promotions to help you make the best Generac purchase for your home.

We are proud to serve the great state of North Carolina with top-quality products and services. Our team is dedicated to providing the best possible experience to our customers, no matter where they are located in the state.

Generac's 5-Year Extended Limited Warranty

What pairs perfectly with your new Generac Whole Home Generator?!

Generac’s 5 Year Extended Warranty. Take advantage of this limited time, complimentary, 7-year extended limited parts and labor warranty. Request your consultation appointment today to speak with a Generac Certified Sales and Service Representative.

Frequently Asked Questions

Generac Generator Service Questions

While it’s easy enough to let your generator run for days on end, there are a few important questions to keep in mind in between uses, that will help you preserve the life of your generator for years to come. If you aren’t great at keeping track of your annual generator maintenance, keep this running checklist of questions handy, so you can be sure to know when it’s time to service your generator.

If you don’t remember the last time you scheduled generator service and maintenance, that’s a sign that it’s time for annual maintenance. It’s important to schedule a Generac generator service once or twice a year. Many homeowners opt-in for the added benefit of a maintenance contract, so they can have repairs and service covered under their contract.

Think of your generator like a car. In order to get power from one place to another, and have the engine run, the oil has to run smoothly through the generator. Without clean oil, and a clean oil filter, your generator won’t be able to run at full capacity. Your generator service technician will check the oil and filter during service appointments, so you should not have to worry about it unless there is an unexpected emergency.

If you noticed odd noises, or a delayed start the last time you ran your generator, it’s time to call your service technician. If you haven’t run your generator between uses, it could be due to inactivity, instead of possible problems with your generator, but calling a professional will be able to solve that problem quickly.

If you don’t have time to schedule repairs or keep track of your generator service, it might be time to sign up for annual maintenance. Rather than monitor your generator on your own, a maintenance contract offers the additional peace of mind that your machine will receive the care it deserves, year-round. Unexpected repairs or maintenance won’t be a problem with maintenance contracts.

Our Testimonials and Reviews

Don’t just take our word for it. See what our current and previous clients are saying!

Howard StubblefieldHoward Stubblefield
20:37 14 Dec 23
We just had the preventative maintenance done on our heating units at our home by Swaim. Our technician was Craig and he was very professional and knowledgeable. He told us exactly what he was going to do and how long it would take. He tested our systems and let us know exactly how they were functioning. He told us what to expect when they came back in the spring for the next PM service. We continue to be very pleased with the customer service and knowledge that we have experienced with everyone at Swaim.
T.S. PabonT.S. Pabon
21:12 13 Dec 23
Thank you Heather, for finding the part so Sam could make the repair so quickly and get the heat running again!
Jae DeeJae Dee
17:40 13 Dec 23
The service tech was outstanding.
David WesterhoffDavid Westerhoff
17:40 13 Dec 23
Craig with Swaim Electric Heat & Air Conditioning just completed the maintenance and oil change on our Generac generator. The service was efficient and professional. Craig was also very personable, taking the time to explain various operational aspects of the unit and performing a load test to assure perfect working condition. All in all, a very pleasant experience!
Greg GrimmGreg Grimm
15:26 12 Dec 23
Gary Moore was the tech today. Called ahead and was right on time. I shared a few concerns with HVAC and generator. He checked both systems and performed the necessary maintenance. In my opinion very efficient and courteous. I would highly recommend Swaim Electric for all HVAC and generator installation and maintenance.
AC SnyderAC Snyder
19:45 09 Dec 23
Incredible company to work with. Very knowledgeable and made sure all my questions were answered before I got the ball rolling on my new Generac generator install. These guys took care of everything once I decided to move forward, and kept me informed every step of the way. Highly, highly recommend!
Jeremy StraderJeremy Strader
20:53 05 Dec 23
I always have a great experience with Swaim. Gary showed up to do routine service on my generator. Very professional and very knowledgeable. He was quick but thorough. He left no trace he had even been there. He was respectful and pleasant to work with. Just a very good experience.
Lee MabeLee Mabe
17:24 04 Dec 23
Frank and Nathan were very professional and keeping me updated with what was going on at the same time. I would highly recommend both.Tammy was also very professional and help me with scheduling and keep an appointment and working with my availabilityScott BroylesWas also a very professional call to schedule very convenient with my availability and very helpful for showing me how to do start up and if any problems how to help resolve or to give them a call and they will come back out with any problemsSo overall review, Swain Electric has been buried, professional and very helpful and I give them my very most thankful to the company
O WalkerO Walker
20:50 29 Nov 23
Eddie Hill and Matt Czerkie were fantastic. They hooked up my 24KW Generac generator very quickly and professionally. They spread the gravel I bought, attached the concrete pad to make it look nice, and hooked up everything. We talked. We laughed. We had a really good time. They are very personable and efficient. They told me how long the power would be off to do the hookup, and it was back on to the second. Honestly, I wish I could only deal with them because they were so good…no, they were great. I wish them nothing but the best, and they are a credit to Swaim. Eddie and Matt do the installations, so ask for them if you can. You’ll thank me.Now, I need to add how great Craig and Scott B. were. When we had a slight issue with the generator install, Craig came out to address it. He was very, very nice and even explained an issue I had questions about unrelated to my generator. 1st class all the way. Scott B. came to start up my generator. He was so quick and knew exactly how to attach the load shedding devices. He even put on a mask when I told him my 1-year old had recently recovered from being sick. Helped me carry the ladder to the attic and did the job ever so expertly. He even let me video him instructing me how to shut off the generator so I wouldn’t forget. I don’t know if they’re drinking AWESOME juice over at Swaim, but I want some. You won’t regret choosing them.
Lisa HoltLisa Holt
02:25 10 Oct 22
We had Eddie And Austin come out and install our Generac Generator! They did a great job with the install also answering MULTIPLE questions that we had. Eddie and Austin explained the operation of the unit. They started work immediately and didn’t finish until the job was done. Asked if I was happy with everything before packing up to go home. Very considerate of my home and property. Big thank you to Swaim electric and great employees!
Piedmont-Triad Area

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